↓ Comprehensive Model Provides Operations / Performance Insight. (New Effect IT | Client Confidential)
Internal operating decisions varied, producing a lack of clarity and consistency in how company resources were being allocated. No sufficient tools or processes were in place to ensure that resources were being effectively utilized to maximize overall operating results. Directed Analysts and designed a comprehensive model, incorporating data from existing records and applications, as well as user input to allow for focused monthly reviews of all projects, which provided greater transparency into operations. Enhanced and improved the processes over successive quarters to become the standard for how all new projects were organized and evaluated. The project was a huge success, giving operations and senior management better insight into short-and long-term project performance and enabling company to meet incremental operating cash goals of $2M.
↓ Transformed business model from server hosting to data center. (Sago Networks)
Recruited to facilitate move to full service co-location data center model with disaster recovery/corporate communications. Managed network design/installation. Seamlessly deployed to existing customers and enabled Sago to add 30 additional clients and $14M in revenues.
↓ Built data center, driving significant revenue increase. (Sago Networks)
Tasked with establishing Tier 3 data center facility. Managed budgets, specifications, design, build and retrofit of existing 100,000 sq. ft. building. Created all processes, procedures and protocols. Secured anchor customer, generated $100M contract for Sago.
↓ Managed mission-critical metro-optical fiber solution. (Sago Networks | Client – Matrix Resources)
The customer’s goal was to enhance the performance of its data replication applications while enhancing the reliability of its multi-site network without business interruption or service delay. I managed all aspects of the project including P&L. The network was designed for optimal availability, uptime, reliability and performance. Furthermore, the design was a fully scalable solution that would allow them to optically connect their metro-locations with a remote data center while providing a level of business continuity for its corporate locations and data center operations. The project was successfully completed under budget and ahead of schedule.
↓ Created and executed innovative business strategy. (Miami Wireless)
Miami Wireless wanted to expand customer base, and could not with existing model. Established and implemented cutting edge technology to deliver full suite of services and attract new customers. Built IT infrastructure to support rapid growth. The company was then able to secure long-term contracts with key development groups and prominent properties in the local area. – Added $1.2M in annual revenue.
↓ IT Infrastructure Implementation Boosts Operations. (KEI Telecommunications)
Secured several major customers such as General Electric, Conoco Phillips and Agility Recovery Solutions. Engineered and managed the deployment of a new network infrastructure for Agility Recovery Solutions mobile recovery units which are deployed to support and recover failing mission critical systems & applications for many Fortune 100 – 1000 corporations such as IBM, Hewlett Packard, and FedEx. This project generated $1.5M in revenue with a 45% margin.
↓ Migration Enables Customer Service Transformation (Volt Telecom Group | Client – Genuine Parts Corporation)
Responsible for delivering a common telecommunications infrastructure to approximately 2,500 Genuine Parts Service Centers (NAPA Auto Parts) nationwide. The project included the design, procurement and roll-out of shared pbx systems and wide area network (WAN) facilities. This included the coordination & management of multiple vendors / contractors across the US. The new voice and data networking capabilities promoted one-stop shopping for customers, decreased telecommunications costs by 50%, provided a common local telecommunications system, and the foundation necessary for desired Service Center re-engineering initiatives.