Chief Operating Officer | Sago Networks, LLC 2006 – 2010

Recruited to direct all operations for this $150M privately held internet solutions company. Created cost/profitability models for new services, and directed complex/cross functional business and IT projects. Developed short and long term objectives. Led $20M budget and 55 staff.

  • Developed and refined corporate policies, short & long term goals, objectives, processes and procedures aligning industry best practices.
  • Managed and organized all phases of engineering, design, construction and operations including preventive maintenance programs of multiple data center facilities in Georgia and Florida.
  • P&L Accountability for total data center operations, sales, and support.
  • Developed a detailed model of corporate technology-related costs and revenues, yielding ability to:
    • Understand the drivers of marginal costs.
    • Assess the profitability of various pricing strategies.
    • Develop marginal costs / profitability model of existing and new services & products, then implemented these strategies which increased margins by 25%.
  • Direct management of complex/cross functional business /  IT projects.

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